Monday, 06 September 2010
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... a choice actually represents a company trying to provide two conflicted models. Would you expect the company who sold you a backyard well to be able to offer a water utility? Would you expect the company ...
... software executives view their customers? Ordinarily, we'd ignore the musings of an executive whose company has destroyed massive shareholder value over the last 7 years - Lawson shares have lost ...
Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for ...
... function without the rich web of connections among their employees, partners, suppliers, and customers. But your company’s contact database is almost certainly incomplete. Despite periodic reminders ...
... an on-demand model. Concur Technologies has often been referenced as the best example of a company that successfully made the transition. Some issues raised by them and others included: One-time revenue ...
... management application. While you work, track time, send out invoices, and keep an eye on company payments with Cashboard. And to make things even easier, Cashboard integrates Basecamp so you can sync ...
7. Why so Organization-Centric?!?
(CRM/Salesforce Idea Exchange)
... company using SF that serves individual consumers. Most sales companies will have consumers purchasing goods for their home. I removed the organization/company field as a required field, but how do other ...
A remarkable interview was published today on ZDnet, titled Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service (SaaS). I find it just striking how the CEO of a major ERP company just ...
... and then says, “As you can see, I am a very high-value customer. I am also a businessman and I know your company spends over $1.1 billion annually to advertise to people like me. I have a problem ...
... contracts online, all in one place. Digital signing of contracts is a very interesting space with only a handful of companies in it. EchoSign is one company offering the digital signing of documents online ...
... startup to a company with processes for most things. That has required we leverage our Salesforce instance as a platform - providing every employee with a platform license (nearly 100 by the end of 08) ...
... costs and dramatically increase their efficiency.  Believe us, there are still plenty of big-company executives who aren't as open to this truth.   Here's where things get interesting.  After getting started ...
13. Killing the Golden Goose
(CRM/SaaS 2.0)
... – but only up to a point. This has all the hallmarks of a big, successful company trying to learn an entirely new business and floundering. The technology approach, the management skills and the financial ...
... information from across Google Apps to create customized company intranets, team sites and more. It's the reincarnation of JotSpot, which Google acquired over a year ago, with a few new twists. Appirio ...
... to the simplicity of Salesforce.com that the same platform can serve both a 60,000 person company like Japan Post, as well as a 50-person SMB shop like Cakebread Cellars.) We joined Steve and Vauhini ...
16. May the Force.com Be with You
(CRM/Appirio News)
...  Amazon.com is another company that is allowing developers to tap into their own infrastructure and the investments they've made over the last decade. Amazon Web Services (AWS) provides storage, ...
17. Kickering Myself
(CRM/Adaptive Path)
... Adaptive Path,” she said, “We wanted the company and its mission of improving the lives of people through good design [...] When I first started at Adaptive Path, one of the many striking ...
18. Video-sharing goes to work
(CRM/Google News)
... content like internal corporate announcements, team member status updates, employee training materials and informal information-sharing. Videos can be easily shared with everyone in the company or with ...
19. Running Hood to Coast
(CRM/Google News)
... on our team were all Googlers from different parts of the company: AdSense, AdWords, Google.org, Engineering, Search and Analytics, Search Quality, and more. We had runners from a number of offices: Cambridge, ...
20. Ad perfect
(CRM/Google News)
... when they see ads from any type of business or organization regardless of its size or geography. The right product for a user might be from a company they had previously never heard of, so it needs to ...
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